Privacy Policy

Draft – to be checked by a solicitor and completed with the company's legal details before launch.

This policy explains what personal information ProspectFuel ("we", "us") uses, why, and your rights. We follow UK data protection law (UK GDPR and the Data Protection Act 2018).

If you contact us or book a demo

We use the details you give us – your name, business, email address, phone number and message – to reply and to arrange the demo. We keep them for as long as needed for that and for any business relationship that follows.

If you have an account

We use your name, email address and login details to provide your account, keep it secure and contact you about it. We keep a record of activity in your account so you can see what was done and by whom.

Information our customers handle with ProspectFuel

Our customers use ProspectFuel to find and contact other businesses. For this, ProspectFuel gathers publicly available business information – from Google Maps listings, businesses' own websites and Companies House – such as a business's name, address, phone number, published email addresses and the names and roles of people it lists. For this information our customer decides who is contacted and is the controller; we process it on their behalf. If you've been contacted through ProspectFuel and want to stop, use the unsubscribe link in the email, or tell the business that contacted you – you won't be contacted by them again.

Who we share information with

We use carefully chosen providers to run the service: hosting and backups (DigitalOcean), AI processing (OpenAI), business data (Google Maps, Companies House), telephone register screening (TPSCheck), and email delivery (Brevo). They only use the information to provide their service to us. We never sell personal information.

Security

Information is encrypted in transit, each business's data is kept separate from every other business's, keys and passwords are stored encrypted, and backups are kept separately from our servers.

Your rights

You can ask to see the information we hold about you, to correct it, to delete it, to restrict or object to how we use it, and to receive a copy. To do so, contact us. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We use cookies needed to make the website and your account work, such as keeping you signed in. If you accept analytics in the cookie banner, we also use Google Analytics cookies to understand how visitors use the website; they're only set if you accept, and you can change your mind using "Cookie settings" at the bottom of any page. We don't use advertising cookies.

Last updated November 2026.